Merchandise will be shipped via Fedex or UPS within 24 business hours of an order being placed. Merchandise orders with multiple items will be packaged in as few packages as possible. Out of stock merchandise will be shipped when back in stock. Incomplete orders will not be held until the out of stock merchandise is in stock.

Baden K-9 prefers to deliver all dogs to clients’ residences in-person, in order to ensure the dog’s safe travel and proper introduction to the owner. In the rare instance a dog is shipped, the owner is responsible for all shipping costs, including the crate in which the dog is shipped.